As a head, it’s the manager’s role to encourage his employees to surpass their expectations by taking responsible risks.  An efficient leader can either embrace diverse thinking to measure one’s talent to innovate or distract the whole team to fall down.  Never undervalue an employee’s ability as it will break the employee to perform. Have proper understanding before you evaluate or test your employee's abilities and potential.

A manager or a head should carry the skill to motivate his employees; as this is one of the greatest skills an entrepreneur should hold while leading a process or a team. Every organization goes through some tough growing pains, and this may be because of many reasons; like lack of infrastructure, resources, or cash would also make it extremely difficult to improve the company morale, but cash should not be a reason to discourage your employees. Even if you are wealthier, don’t show the money, which will not work.

Let us look at some better ways to boost the morale.

Be Kind & Praise

Everyone wants it and this is one of the greatest and easiest things to give. A praise from the CEO goes a lot beyond then you might think, but a small appreciation from the head is a good gesture to any employee. Praising every improvement that you see in your team members make them happy for sure, but it also increases their confidence and love towards their work.

Get Divest of the Managers

Can we not think any project without a project manager in any organization? That doesn’t seem to be happening also? But can we try it? Putting aside a project lead or a manager and empowering your staff to work together as a team rather than everyone reporting to one individual can do wonders. But which organization will think about it? The question here is what’s worse than letting your supervisor and your team down?

A manager or a supervisor will help or make the people to work together as a team, and this will often produce better projects faster. If the team is strong and united all the team members will enjoy the work and like to  come in early, stay late, and devote more of their energy to solving the problems and deliver the project as estimated.

Respect their Ideas

Instead of always being the boss and telling people what they need to do. Make them share their ideas and see if that may work well. People hate being told what to do; they like others to respect their ideas and this has also worked well in many scenarios.  You can add your idea to what they say to mix the ideas and promote them or proceed.

Do Not Criticize or Correct

No one will be ready to take criticism or corrections in their work. This will not only de-motivate them but also pull them down, which is not a good task for any organization. Try different options to explain to them why it will not work. Or you can even take an indirect example to get people learn and improve, from their mistakes, and fix them at the earliest. Ask, instead of pointing them for the mistakes you can ask them the best way to approach the problem and how best you can fix it.

Treat as Leaders

Making everyone leaders may sound different, but it’s not making them leaders, but making them feel that you give importance to their decision and respect it. Have top performers’ get introduced in the teams and organization and highlight their performance and strengths to let them know that because of their excellence, you want them to be the example for others. Set-up appreciations and calculation bars to show-up their performance; which will motivate them to live up to their reputation as leaders.

Give a Surprise

Take your team out and have a good talk. Introduce new policy which will help them and company grow.  This is an easy way to remind them that you notice and appreciate their work and this may also help others to be close to the team and think what they are missing out.  

Rewards & Recognitions

Both of them play a vital role in motivating your employees. This is an old technique, but believe me, it works wonders. When an organization thing or recognize their employee's performance and it is rewarded its self-makes your employee feel positive about their company. Announce their performance in front of teams, or stick on whiteboards or treat them with goodies. You can do this every quarter or by the half of the year. Start reward and recognition policy which will help the organization to walk closer with their teams.

Have Company Get Together

Doing things as a group will not help in many scenarios, instead, plan for a company get together once in a while; as this can go a long way. Have a company picnic or anniversary. As many companies are even missing their anniversaries due to lack of time. Holding happy hours is a good idea now and then; don’t wait for holidays to do such activities. Organize events once in a year or the time your project is out will remind your staff that you’re all in it together.

Share the Rewards

When your company does well or your project is success start celebrating it. Do not postpone your reward as this will be the best time to let everyone recognize your efforts. You can share the project in and out and if you have any disappoints too with the teams.  share your future plans how you want them to support you.

For many businesses, phone plays major part in daily operations.  This is because businesses need them in order to call out and to be in contact with vendors, business associates, and

Clients or Customers are also valuable in any business; as they open a door of communication by allowing them to contact the business at any time during its hours of operation. As important as the phone is, it is just as essential that in every businesses you should know the difference between what is good and what is bad phone etiquette.

Everyone who are directly involved with people and phone should know and understand how they need to interact with clients and business associates over it. This will either portray them in a positive light or a negative one as it depends how good you take them. This may happen with the people who are bad phone or call etiquettes or who are poorly trained employees, managers, or business entrepreneurs. Telephone uses have an extreme negative effect on their businesses when they don’t handle the calls properly. For this reason, it is very important that every company should focus on training their associates properly on good and bad phone practices.

When Is A Call The Right Way To Communicate?

The method of communication should be direct and appropriate to the audience, nature and the situation of the message be very clear to the person on other side. As we are aware that a call is the best way to communicate whether it is personal, professional or a business calls. Other period your task will be best accomplished with an instant message or SMS. And, even sometimes email will also be the best way to go.

Do’s

• Make sure that all the attendees attend the business call on time, and if it conference call then they keep their personal gadgets on silence and be clear on the meeting.
• When answering your business phone it is essential that you pick it up in three rings.
• Advise your recruits that the second or third ring is the ideal time to pick up the telephone.
• The person who is allowed to answer the phone should start with a positive greeting such as “Good Morning,” “Hello,” or “Good Afternoon,” etc. Following the greeting the person should proceed by saying his or her name and the name of the business or organization that is being contacted.
• Put on a smile before placing or answering a phone call.
• For clearness, the telephone should be held a distance of two fingers from the mouth when it is a hand set.
• Speak in a clear tone using a mild voice which neither too loud nor too low. Words should be enunciated and maintain your pace that people are able to understand what is being said to them.
• Ask for permission when you add to put someone on hold, get the permission first and give him or her option to leave a voicemail message. When taking them off of hold thank the caller.
• When a caller is speaking, listen to what he or she has to say without interruptions.
• Always return phone calls when you have promised for a return call. If a time frame was given then the caller must make every attempt to return the phone call as quickly as possible within that time frame.
• While transferring the call, inform the people on other side about the transfer; it is also important to explain the need for the transfer.
• Before transferring a call, confirm with the person to whom the call is being transferred; and this person’s name should be given to the party who is being transferred.

Don’ts

• Wait for the person, who is answering the telephone as he or she should never answer on the first ring. So as callers do not expect this and will be taken off guard.
• Make sure that you are not on any activity while you are planning for business calls.
• Do not answer the phone when you are eating, chewing, or drinking.
• When on any emergency, and if you must leave the phone line, then never leave the line open; instead place the person on hold and check back with him or her frequently – preferably every 45 seconds.
• Never use the words like, “I don’t know” when talking with someone on the call. The ideal response to a question where there is not a definite answer is to say “I’ll check on that for you.”
• When talking to a client or a customer never say anything that can be taken as impoliteness. The person who answers the phone should always talk to the caller in the way that he or she would like someone to speak to them.
• Do not use slang when speaking to a caller. Swear words should be avoided, and may be illegal under certain circumstances, according to Federal law.
• Don’t even argue with a caller.
• Do not transfer a call without informing the person on the phone and asking permission to do so.
• When ending a phone call, do not hang up the phone without a positive closure such as “Thank you for calling,” or “Have a Good Day.”

Stress in any and every organization has become common today, but excess stress can interfere your personal and professional life. This can be a cause to break down your professional network which will in fact impact on the productivity and spoil your physical and emotional health. Your ability to deal with it can mean out of the difference between success and failures.

It’s not in your hand to control everything at your workplace, but this doesn’t mean that you are powerless – when you are struck in any difficult situation. Finding ways to manage workplace stress or looking out to opt out of hat job will not be that helpful as it will give you temporary relief, but rather focusing on one thing will always be within your control.   

For workers anywhere, the financial system may feel like an emotional move with layoffs and budget cuts which result increased fear, insecurity, and high-level of stress.

Your emotions should be communicable as stress can impact the quality of your interactions with others and sometimes many people lose their prospects because of this. The better you manage your stress, the more you'll positively influence those around you, and the fewer others stress will negatively affect you.

Let us look at some more tips that will help you to come out of stress and help yourselves to grow professionally and personally.

How to Manage Job Stress   

There are many ways to reduce both your personal stress and the stress you get on the job side. They include:

• Take responsibility for improving your physical and emotional well-being
• Avoid pitfalls and stay away from negative attitudes which add stress to your work
• Improve your communication skills to ease and advance your relationships with the higher management and coworkers

Recognize warning signs of stress at workplace

When you feel stress at your workplace, you lose confidence and become irritable or introvert. This is the first reason which will make you less effective and less productive in your job. Thus, it also makes your work less rewarding. When you start ignoring the warning signs of stress at your workplace it leads to bigger problems. Chronic and intense stress can also lead to physical and emotional health problems.

Signs and symptoms of excessive stress at job  

• Feeling nervous, irritable, or depressed
• Indifference, loss of interest in work
• Trouble Focussed
• Muscle tension or headaches
• Stomach problems
• Social withdrawal

Common Causes of excessive Stress

• Fear of Being Laid Off
• Working for Overtimes Due to Staff Cutbacks
• Pressure to Meet Rising Expectations
• Increase in No Job Satisfaction
• Pressure to Work at Most Favorable Levels Every time

Improve your personal Life

When you are unable to manage stress at work, improve your personal life, as it adversely impacts your health and makes you stress-free. When your own needs are taken care of, you will be stronger and resilient to stress. The better you feel, the better you’ll be equipped to manage your work stress without becoming overwhelmed.  Taking care of yourself doesn’t mean that you overhaul your total lifestyle. Small to small things can lift up your mood, increase your liveliness, and make you feel that you’re back in the driver’s seat again.

Start your day with positives and always take things one step at a time, as this helps you to make more positive lifestyle choices, and you can soon notice a decline in your stress levels, both at home and at work. Get into regular exercise as it is the first stress burner; listen to good and soothing music, read good books, eat your favorite food which will not only increase your energy levels but help you to take the physical stress. To be positive in every situation is always suggestible by experts; so start adapting it. Break up your activities and do what you like most first, last but not least have a sound sleep as this will help you to wake up with a fresh mind and start your day with a refreshing way.

Prioritize & organize your tasks to cut down job stress

When your work and workplace stress threatens you, there are simple steps to regain control over yourself in some situations. Always be the first to adapt the ability to build a sense of self-control in stressful situations, as this will help you to be well-received by your managers, coworkers, and subordinates alike, and which also lead to good relationship building at your workplace.

Improve Emotional Intelligence

As we discussed, every job today is very stressful, retaining a large measure of self-control and self-confidence by learning and practicing emotional intelligence has also become very important in today’s lifestyle. Emotional intelligence is the skill which helps you to manage your emotions in positive and practical ways and use them properly. When it comes to love your work and increase the productivity, emotional intelligence matters just as much as intellectual ability. By adapting this skill you can communicate with others and draw people to you, one can easily overcome differences, fix wounded feelings, and learn how to defuse tension and stress.

Break your Bad Habits

Many of us take job stress and make their jobs worse with negative thoughts and behavior. Breaking out your stress at your workplace will never help you, but it makes your job more complicated. Thus to get rid of such situations one has to turn around these self-defeating habits so that you can very easily be able to handle the situations.  

No project, situation, or decision is ever perfect, so trying to achieve perfection on everything will just add needless pressure to your work and day. Setting unrealistic goals and struggling to reach them is setting you up to fall short. Always aim to do your best, so that no one will ask for more than that.

Be on time and do not run late, set your clocks and watches fast to give yourself extra time. Do not make your desk mess, throw away the clutter; and make sure that you are aware where everything is as it saves your time and cuts stress. Make to-do lists and plan your day to make feel less overwhelmed.

Learn how managers or employers can reduce job stress

The manager should play the major role as to keep stress levels in the workplace to a minimum. As they can act as positive role models, particularly in times of high stress. If the manager can remain calm in stressful situations, it is much easier for employees to also maintain their calm.

In addition, there will be many organizational changes that managers and employers can make to reduce stress in the workplace. That include:   

Improve Communication

Communicating effectively at work can help you to improve the teamwork; decision making will be easy with problem-solving techniques. That means not just by understanding the words or the information being communicated, you can also understand the emotions the speaker is trying to communicate within the group.

Consult your Employees

• Give workers opportunities to participate in decisions that affect their jobs.
• Consult employees about scheduling and work rules.
• Be sure the workload is suitable to employees’ abilities and resources; avoid unrealistic deadlines.
• Show that individual workers are valued.
• Offer rewards and incentives.
• Praise good work performance, both verbally and officially, through schemes such as Employee of the Month.
• Provide opportunities for career development.
• Promote an “entrepreneurial” work climate that gives employees more control over their work.

Develop a Friendly Social Climate

• Offer opportunities for social interaction among employees.
• Setting- up a zero-tolerance policy for harassment.
• Make management actions reliable with organizational values.

Lastly, always remember that Prevention is better than cure